Please see below for details about returns.
Yes. Any unused and unopened product may be returned within 30 days of purchase, excluding helium tanks.
Yes. Please return your item to us in the original packaging that it arrived in.
Yes. Please include a copy of the packing slip or your order number.
Yes. Inflate & Create does reimburse your shipping costs for warranty issue returns. However, if the product has no defects or you've simply changed your mind on your purchase, you will be responsible for the shipping charges to return the item.
Our line of inflators and our Arch and/or Column Kits come with a 90 day warranty from the date of the purchase.
If your product came with a defective, damaged, or missing part, Inflate & Create will replace that part at no cost to you.
If you purchased your item with a credit card, Inflate & Create will post the refund amount to your card once we receive the item back to our warehouse. Please allow 7-14 business days for this transaction to post. If you purchased with a check, Inflate & Create will issue you a check for the refund amount via the mail. Please provide your mailing address if it differs from the order shipping address.
Call us at 888-88-INFLATE or send us a message here.